Making hospitality inclusive for all. Creating a welcoming environment for guests with disabilities is a crucial aspect of providing inclusive and accessible hospitality services. When guests with disabilities feel comfortable and valued during their stay, they are more likely to have a positive experience and return in the future. To achieve this, hotels must take […]
Unlocking the Benefits of Accessibility in the Hospitality Industry Unlocking the benefits of accessibility in the hospitality industry involves making changes to your facilities and services to make them more inclusive and accessible to people with disabilities. Here are some of the key ways that hospitality businesses can unlock the benefits of accessibility: By unlocking […]
Marsham Court Hotel in Bournemouth has introduced a new smart tool giving disabled visitors the most dignified, discreet and personal method to share their requirements and access needs prior to their arrival. The historic hotel on Bournemouth’s Eastcliff is introducing a disability-aware customer service tool, designed to make face-to-face transactions between disabled people and hotel […]
The Equality and Human Rights Commission The Equality and Human Rights Commission (’the Commission’) have produced this guide to help tourism businesses welcome people with access requirements. The Commission has a statutory remit to promote and monitor human rights; and to protect, enforce and promote equality. We are committed to the vision of a modern […]
The Disability Discrimination Act (DDA) not to be confused with the Dangerous Dogs Act was replaced by most of the UK by the Equality Act 2010. The DDA only applies in Northern Ireland but still finds itself being routinely quoted by so many people in designing, developing, and disposing of a property. The description “DDA […]
The Equality Act 2010 requires all buildings to have disabled access. There is a misconception that Listed Buildings are exempt from requiring wheelchair access, due to their historic nature of the building. That is incorrect. Flat and Level Access. By far the easiest way to achieve wheelchair access into every building is flat and level […]